Checkout ⋆ Institute of Customer Service

“Who Do You Trust? Improving trust through customer service” has been added to your basket. Continue shopping →

If you are a member, please log in to your account to access this item.

First name

Last name

Email address

Phone (optional)

Company Name (optional)

Country

Street address (optional)

Apartment, suite, unit, etc. (optional) (optional)

Town / City (optional)

County (optional)

Postcode (optional)

Create an account?

Product	Subtotal
UKCSI Public Services (Local) Sector - January 2024 × 1	£2,500.00
Customer Behaviours - Evolution or Watershed? × 1	£600.00
UKCSI Retail (Food) Sector Report - January 2011 × 1	£1,500.00
Work with a Purpose - Building a shared vision of the future × 1	£650.00
Who Do You Trust? Improving trust through customer service × 2	£1,200.00
Subtotal	£6,450.00
VAT	£1,290.00
Total	£7,740.00

Credit / Debit Card
- Use a new payment method
Save payment information to my account for future purchases.
Invoice Payment

Purchase Order (optional)

We will generate and send you an invoice for your order, if you have a PO number, please enter it.

Update TotalsUpdate totals

By placing an order you agree to The Institute's Terms & Conditions and privacy policy. Your personal data will be used to process your order.