Checkout

If you are a member, please log in to your account to access this item.
Have a coupon?

Billing details

Additional information

Your order

Product Subtotal
Governance and the Role of the Customer: Balancing the needs of stakeholders  × 1 £1,000.00
The Customer Service Dividend Revisited: How to achieve sustainable growth, profitability and productivity  × 1 £1,000.00
Building the Service Nation: Changing Perceptions about the Profession of Customer Service  × 1 £600.00
Subtotal £2,600.00
VAT £520.00
Total £3,120.00

By placing an order you agree to The Institute's Terms & Conditions and privacy policy. Your personal data will be used to process your order.

Back To Top
Your Cart
Governance and the Role of the Customer: Balancing the needs of stakeholders
Governance and the Role of the Customer: Balancing the needs of stakeholders
1 × £1,000.00
Remove
CS Dividend Revisited - Cover
The Customer Service Dividend Revisited: How to achieve sustainable growth, profitability and productivity
1 × £1,000.00
Remove
The profession of customer service report cover
Building the Service Nation: Changing Perceptions about the Profession of Customer Service
1 × £600.00
Remove
Subtotal: £2,600.00
View basketCheckout
No results found...