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Product	Subtotal
Governance and the Role of the Customer: Balancing the needs of stakeholders × 1	£1,000.00
Leading the Service Nation? Enabling business performance through customer service × 1	£1,000.00
Building the Service Nation: Changing Perceptions about the Profession of Customer Service × 1	£600.00
Subtotal	£2,600.00
VAT	£520.00
Total	£3,120.00

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