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Product Subtotal
The Customer Service Dividend: How organisations have achieved ROI and greater productivity  × 1 £500.00
Who Do You Trust? Improving trust through customer service  × 3 £1,800.00
Customer Behaviours - Evolution or Watershed?  × 2 £1,200.00
Governance and the Role of the Customer: Balancing the needs of stakeholders  × 1 £1,000.00
Green Goes Mainstream? Customer service and the green agenda  × 2 £1,000.00
Subtotal £5,500.00
VAT £1,100.00
Total £6,600.00

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