UKCSI Sample Sector Report – January 2024 £0.00 The January 2024 UKCSI features 270 organisations or organisation types across 13 industry sectors (the list of organisations is available in the main UKCSI report). Download this free sample sector report to get a better understanding of the analysis and data available on each sector. UKCSI Sample Sector Report - January 2024 quantity Download Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard. Category: UKCSI Sample Reports Share Twitter Facebook LinkedIn Email Description Description The UKCSI is based on an online survey of over 15,000 consumers, who are representative of the UK adult population by region, age and gender. The January 2024 UKCSI comprises 59,250 customer experiences collected over during the past 9 months. Customers are asked to rate their experience of dealing with a specific organisation in the previous three months. Customers rate only one organisation per sector. The January 2024 UKCSI shows the state of customer satisfaction in the UK, with insight about key issues and trends affecting customer experience. It includes customer satisfaction results for 13 sectors and 287 organisations and organisation types, and examines the links between evolving customer expectations, behaviours and well-being and customer satisfaction.