This is the first UKCSI to include survey data collected since the Brexit referendum. Customer satisfaction has continued to improve, suggesting that...
The latest UKCSI shows that customer satisfaction for the Automotive sector is at the same level as a year ago and above the UK average, though the ga...
The latest UKCSI shows that customer satisfaction for the Banks & Building societies sector is at its highest point in 9 years. Together with Publ...
The latest UKCSI shows that customer satisfaction for the Insurance sector has grown and remains above the UK average. Customer experiences associated...
The latest UKCSI shows that the Leisure sector continues to perform above the UK average but the gap has closed. Satisfaction is higher among customer...
The latest UKCSI shows that customer satisfaction for the Public Services (Local) sector has improved and is at its highest point since July 2012.&nbs...
The Public Services (National) sector is at its highest point in 9 years.The Public Services (National) sector (together with Banks & Building Soc...
