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Research & Insight
Research Library

Research library

Unique insight into key issues and trends affecting customer service performance, with recommendations to help organisations assess their business impact.

Content Type

Industry

Topic

Cost

The Heart of Artificial Intelligence: Enabling the future of customer experience

£500.00

The Institute’s research examines how artificial intelligence is shaping customer experience from the perspectives of organisations, customers and emp...
UKCSI Utilities Sector Report - July 2018

£1,500.00
UKCSI Transport Sector Report - July 2018

£1,500.00
UKCSI Tourism Sector Report - July 2018

£1,500.00
UKCSI Telecommunications & Media Sector Report - July 2018

£1,500.00
UKCSI Services Sector Report - July 2018

£1,500.00
UKCSI Retail (Non-food) Sector Report - July 2018

£1,500.00
UKCSI Retail (Food) Sector Report - July 2018

£1,500.00

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