100th Head to Head with Kate Syred (Direct Line Group)
Kate Syred, Chief Customer Officer at Direct Line Group, will be meeting with Jo Causon, The Institute's CEO, as part of our Head to Head series to discuss leadership and…
Head to Head with Dr Charles Young
Dr Charles Young, Medical Professional, will be meeting with Jo Causon, The Institute's CEO, as part of our Head to Head series to discuss leadership and challenges faced. Charles is…
Webinar: Head to Head with Ian Cameron (UK Power Networks)
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Ian Cameron, Director of…
Webinar: Head to Head with Lesley Taylor (Cosmos Tours)
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Lesley Taylor, UK Managing…
Webinar: Head to Head with Ailsa King (Marsh McLennan)
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Ailsa King, Chief Client…
Head to Head with Ian Cameron (UK Power Networks)
Ian Cameron, Director of Customer Service Innovation at UK Power Networks, will be meeting with Jo Causon, CEO of The Institute of Customer Service, as part of our Head to…
Webinar: Head to Head with Dame Irene Hays (Hays Travel)
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Dame Irene Hays, Owner…
Head to Head with Lesley Taylor (Cosmos Tours)
Lesley Taylor, UK Managing Director at Cosmos Tours, will be meeting with Jo Causon, The Institute's CEO, as part of our Head to Head series to discuss leadership and challenges…
Webinar: Head to Head with Pat McDonagh
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Pat McDonagh, CEO of…