“If you are passionate about customer experience and the part you can play in growing a Service Nation, this is an opportunity to hear from leading experts across a variety of business sectors, as well as a fantastic way to grow your network!.”
“Definitely attend, an opportunity to spend the day immersed with like minded service obsessed senior professionals, to help develop and challenge your current position and thinking.”
Michelle West-Wiggins, Director of Customer Experience, Cirencester Friendly Society
“Definitely attend – just to feel the positivity in the room is something that you rarely experience at other conferences, coupled with the fact the speakers are so passionate and inspiring, it’s one not to be missed.”
Ellie Heath, Customer Excellence Manager, Gateway Qualifications
“The package of insight, quality of speakers and sharing of best practice is both inspiring and motivating – I left the conference ready to put the learnings into action!”
Catherine Petersen, Head of Property, Pet & Equine Claims Operations, NFU Mutual
“It is a fantastic event and well worth attending – I left feeling energised and motivated. Great opportunity to meet like-minded professionals who are passionate about service and who all have valuable insight to share with their peers.”
Danielle Sones, Managing Director, ABa Quality Monitoring
“This year’s event was a standout one for me because of the calibre of speakers and topics covered, I’d recommend attending next year’s.”
Anna Roberts, Customer Experience Manager, Wessex Water Services
“The quality of the speakers was outstanding – a real privilege to hear them speak and benefit from their experiences. This is by far the highest quality event that I have ever attended.”
Lindsay Born, Head of Centre Management, Cambridge University Press and Assessment
“Overall excellent calibre of speakers and conversation.”
Anna Roberts, Customer Experience Manager, Wessex Water Services
“The speakers were brilliantly selected, all delivered great insight from their experience. I have not been so impressed with an event for a long time.”
Karen Howard, Managing Director, The Retail Bulletin
“Inspiring speakers reminding me of the bigger picture and to think outside the box.”