The awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations from across the UK can enter one of 13 categories and will be judged by industry experts, business leaders and academics. The awards ceremony takes place alongside the Institute's industry-leading Annual Conference.
Follow this link to reserve your place for the gala event on 1 March 2016 at the Hilton Park Lane, London.
Book bedrooms at a discounted rate for the event
Take a look at the customer service industries highest performers from our 2015 event