To wrap up a fantastic National Customer Service Week, we hosted an engaging session on strategies for creating standout awards entries. The session was led by David Dagger, Director of Communications & Corporate Affairs, and featured expert insights from Catalina Zaharia, Customer Experience and Quality Assurance Manager at Cabot Financial and Mike Faulkner, Chair of Judges for the UK Customer Satisfaction Awards.
Attendees gained valuable, practical advice directly from industry leaders, offering guidance to help elevate your awards submissions and boost your chances of success.
If you weren’t able to join us live, you can catch up by watching the recording linked below.