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Trusted Advisory Network Meeting (Virtual) – 3 Dec 2026

This meeting is exclusive to Trusted Advisory Network members of The Institute. Jo Causon, The Institute’s CEO, will be hosting this 2 hour session with a guest speaker from our membership (to be confirmed).

Theme: TBC

We will open the meeting for an interactive discussion and encourage all members to attend and participate, as it is a great opportunity to share ideas, network with peers, and learn from business experienced professionals across-sectors.

If there is anything in particular you would like to cover, please let us know in advance and we will add it to the discussion points.

Agenda

  • 09:00 – Welcome and objectives of session
  • 09:10 – Jo Causon opens the session with a presentation
  • 09:40 – Member insights
  • 10:10 – Interactive discussion
  • 10:55 – Summary and close

*One individual per organisation please*

Date

Thu 3rd December 2026

Time

09:00 - 11:00

Virtual Event

Who Can Attend

TAN Members Only

Location

Online

Organiser

The Institute of Customer Service
The Institute of Customer Service
Email
icsevents@icsmail.co.uk
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