Watch the inspiring story of Hampshire County Council’s transformation journey and how the improvement in service performance brought a positive impact on employee engagement and business performance.
Highlighting the highlight the results from using Insight Consultancy Services, ServiceMark, ServiceFocus courses and qualifications are:
- Carolyn Williamson, Deputy Chief Executive
- Sean Stringer, Head of Corporate Customer Services
- Gary Westbrook, Head of Shared Services
- Joanna Martin, Training and Culture Officer