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Head to Head with Gareth Franks (Nationwide Building Society)

Our CEO, Jo Causon will be meeting with Gareth Franks is a Director in Retail Services and Operations at Nationwide Building Society as part of our Head to Head series to discuss leadership and challenges faced.

Gareth ensures operational excellence is delivered across branch, contact centre, digital and back office operational teams, so they’re able to provide brilliant, differentiated service to 16 million members. 

Date

Thu 24th October 2024

Time

10:30 - 11:00

Who Can Attend

Open to Members & Non-Members

Location

Online

Organiser

The Institute of Customer Service
The Institute of Customer Service
Email
icsevents@icsmail.co.uk

Speaker

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