Head to Head with James MacBeth, Managing Director (Auto Windscreens)

Our CEO, Jo Causon will be meeting with James MacBeth, Managing Director at Auto Windscreens, as part of our Head to Head series to discuss leadership and challenges faced.

James began his career with Auto Windscreens in 1992 as a Trainee Technician and has been part of the business ever since. His progression through operational and leadership roles has given him a comprehensive understanding of the organisation from the ground up, shaping a practical, performance-driven approach to leadership.

With decades of hands-on experience across service delivery, operations and commercial strategy, James brings a strong focus on operational excellence, customer experience and sustainable growth. His engineering background underpins a commitment to quality, innovation and continuous improvement across every area of the business.

As Managing Director, James leads with a clear emphasis on partnerships, accountability and long-term value creation. He is focused on strengthening relationships across insurance, fleet and corporate sectors, while ensuring Auto Windscreens continues to evolve in line with industry technology and customer expectations.