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Head to Head with Joanna Swash (Moneypenny)

Our CEO, Jo Causon will be meeting with Joanna Swash, Group Chief Executive Officer of Moneypenny, as part of our Head to Head series to discuss leadership and challenges faced.

Joanna was recruited as Moneypenny’s first salesperson in 2005 – today Joanna is Group CEO of an International business that has grown to employ more than 1200 people across the UK and US. Joanna played a key role in overseeing the company’s entry into the US market, private equity investment in 2018 and has recently been a member of The Prime Ministers Business Council with a mission to boost Global Britain’s Investment, jobs & net zero ambitions.

Joanna’s understanding and nurturing of company values such as having a unique culture based on mutual respect and trust, has had Moneypenny recognised as a Sunday Times Best Company to work for and achieved the Great Place to Work accreditation.

Joanna believes passionately that businesses of any size should stick to their knitting by focusing on what they excel at and letting experts help take care of the rest.

To join this conversation between Jo Causon and Joanna Swash, register below:

Book Here


Thu 2nd May 2024


12:30 - 13:00

Who Can Attend

Open to Members & Non-Members




The Institute of Customer Service
The Institute of Customer Service


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