UK Customer Satisfaction Awards 2026
Be part of the celebration at the UK Customer Satisfaction Awards, where we recognise the organisations, teams, and individuals setting the standard for exceptional customer service. The Awards ceremony will be held on 10 March 2026 at the Hilton Park Lane, London, following The Institute’s Annual Conference.
Programme:
- 19:00 – Pre-dinner drinks reception with cash bar
- 19:40 – Welcome, dinner & Awards ceremony
- 22:45 – Post-Awards entertainment
Please note:
- Organisational member finalists receive one free place, non-member finalists receive one free place with purchase of one or more additional places. Free places are limited to one maximum per organisation.
- An Awards table ticket is for 10 seats at the table.
This event has now sold out, but that we have held back a small number of spaces for shortlisted organisations that have not yet booked. If you wish to attend, please contact ICSEvents at icsevents@icsmail.co.uk, and we will endeavour to accommodate your request.