UKCSI July 2025 Launch: Member-exclusive webinar
Join us for the Member-only launch webinar of the July 2025 UK Customer Satisfaction Index (UKCSI), where we will share the latest insights into the state of customer satisfaction in the UK.
The Instituteās CEO, Jo Causon, and our Director of Research and Member Propositions, Brian Weston, will guide you through the findings and draw out key insights and recommendations. The webinar will feature the latest results including top performers, scores by sector and the factors influencing the customer experience environment.
About the UKCSI
The UKCSI is the national barometer of customer satisfaction published twice a year by The Institute of Customer Service since 2008. It is an independent, objective customer satisfaction benchmark based on a consistent set of measures covering over 250 organisations and organisation types across 13 sectors.
Date
- Tue 8th July 2025
Time
- 08:30 - 09:30
Virtual Event
Who Can Attend
- Members only
