skip to Main Content

UK Customer Satisfaction Index (UKCSI) – July 2021

Join us for the launch of the latest UKCSI where we will be sharing the overall changes in UK customer satisfaction and what has changed for each of the 13 sectors.

The UKCSI is the national barometer of customer satisfaction published twice a year by The Institute of Customer Service since 2008.

It is an independent, objective benchmark of customer satisfaction on a consistent set of measures on over 250 organisations and organisation types in 13 sectors.

The UKCSI provides a unique way of tracking and comparing customer satisfaction performance across the UK economy. An organisation’s inclusion in the UKCSI is unrelated to membership of The Institute. The UKCSI is designed to give an objective view of the state of customer satisfaction in the UK.

Date

Wed 7th July 2021
Expired!

Time

09:00 - 10:00

Who Can Attend

TAN and DR Members only

Location

Online
Category
The Institute of Customer Service

Organiser

The Institute of Customer Service
Email
icsevents@icsmail.co.uk
Close search
Basket
Back To Top
Search