Sep 01 2025
Handling Complaints Effectively (1 Sep 25) Virtual Event
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Academy Training
September 2025
Sep 17 2025
Customer Journey Mapping (17 Sep 2025) Virtual Event
Sep 29 2025
Customer Metrics (29 Sep 2025) Virtual Event
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October 2025
Oct 07 2025
Introduction to Vulnerable Customers (7 Oct 2025) Virtual Event
Oct 09 2025
Introducing the Academy – Webinar (9 Oct 2025) Virtual Event
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Oct 20 2025
Customer Service Root Cause Analysis (20 Oct 2025) Virtual Event
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Oct 22 2025
Customer Service Impact (22 Oct 2025) Virtual Event
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November 2025
Nov 10 2025
Handling Challenging Customer Interactions (10 Nov 2025) Virtual Event
Nov 24 2025
Connecting Customers with Digital (24 Nov 2025) Virtual Event
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December 2025
Dec 04 2025
Foundations In Customer Service Management – (4th Dec 2025) Virtual Event
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Dec 08 2025
Handling Complaints Effectively (8 Dec 2025) Virtual Event
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January 2026
Jan 13 2026
Introducing the Academy – Webinar (13 Jan 2026) Virtual Event
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