A week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
National Customer Service Week (NCSW) takes place during the first full week in October. The dates for 2016 will be 3 - 7 October.
Institute membership gives you exclusive access to customer service research across all sectors.
Our training and accreditation programmes can raise your service standards.
We support some of the UK's leading businesses in improving their customer service.