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Nu-Heat is a leading UK provider of underfloor heating and renewables systems to homeowner and trade customers who are all looking to create warm and comfortable homes.

Nu-Heat has been a member of the Institute since 2014 and has benefited greatly from the challenge that comes from achieving ServiceMark and the opportunity to learn from other organisations that are also firmly committed to putting customer service at the heart of everything they do.

Prior to joining Nu-Heat, David has held various senior positions across a range of disciplines in manufacturing, utility and services businesses and has been most inspired where he has found closest alignment between his own personal vision and values, and the vision and values of the organisations he has served.

David firmly believes in the importance of clarity of purpose, leadership that listens, exceptional service and the entrepreneurial spirit in organisations, and that when these elements combine well, happy people deliver strong results and a brand worthy of trust.

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