Vicky Fordham-Lewis Managing Director at Osborne Property Services Vicky Fordham-Lewis, Managing Director at Osborne Property Services
Mark Evans Managing Director, Marketing & Digital at Direct Line Group Mark Evans is the Managing Director, Marketing & Digital at Direct Line Group
Denise Allan Managing Director of Service, Customer Service Group at Sky Denise Allan is the Managing Director of Service, Customer Service Group at Sky
Carla Thomas Business Customer Service Director in Openreach Carla Thomas is the Business Customer Service Director within Openreach.
Angela Lockwood Chief Executive of North Star Angela is also NED of the Joseph Rowntree Housing Trust and a Board member of the National Housing Federation
Catherine Rutter MD for Customer Contact, Lloyds Banking Group In addition to her role at Lloyds Banking Group, Catherine is also the Managing Director for Customer Contact within Lloyds Banking Group
Peter Cross Former Customer Experience Director at John Lewis Peter Cross, Former Customer Experience Director at John Lewis.
Kathryn O’Brien Customer Experience Director at TransPennine Express Customer Experience Director at TransPennine Express