Vice President

Vicky Fordham-Lewis, Managing Director at Osborne Property Services

Peter Markey, Chief Marketing Officer at Boots

Mark Evans is the Managing Director, Marketing & Digital at Direct Line Group

Denise Allan is the Managing Director of Service, Customer Service Group at Sky

Carla Thomas is the Business Customer Service Director within Openreach.

Angela is also NED of the Joseph Rowntree Housing Trust and a Board member of the National Housing Federation

In addition to her role at Lloyds Banking Group, Catherine is also the Managing Director for Customer Contact within Lloyds Banking Group

Heather Smith, Managing Director, LV= GI Retail

Alison Jaap, Customer Care Director for OVO Energy

Richard Pash, UK Marketing Director at Zurich

Peter Cross, Former Customer Experience Director at John Lewis.

Customer Experience Director at TransPennine Express