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Alison Jaap

Customer Director at first direct
Alison Jaap, Customer Director, first direct

Richard Pash

UK Marketing Director at Zurich
Richard Pash, UK Marketing Director at Zurich

Peter Cross

Customer Experience Director at John Lewis
Peter Cross, Customer Experience Director at John Lewis

Matt Gore

Chief Operating Officer at Pension Insurance Corporation
Matt has more than 25 years' Insurance Operations experience and includes Prudential amongst his previous employers.
Nigel Purveur

Nigel Purveur

Managing Director at Capita's Insurance Services Division
Nigel is Managing Director of Capita's Insurance Services Division. His client base includes, Zurich, Prudential, Friends, Abbey Life, Axa and MetLife.
Paul Harris

Paul Harris

Executive Director Customer Experience at Curo Group
Paul Harris is Executive Director Customer Experience at Curo Group
Peter Farrer

Peter Farrer

Chief Operating Officer at Scottish Water
Peter Farrer - Chief Operating Officer Scottish Water
Peter Sinden

Peter Sinden

Strategy and Transformation Director, at LV= GI,
Peter is General Insurance Executive Strategy Director at LV= GI
Phil McGilvray

Phil McGilvray

Chief Operating Officer at Cabot Financial
Phil McGilvray is the Chief Operating Officer at Cabot Financial
Sian Jones

Sian Jones

CEO at Xoserve
A strategy, transformation, technology and digital commerce executive, with a proven track record in large global B2C and B2B companies, Sian is currently CEO at Xoserve.
Trafford Wilson

Trafford Wilson

Executive Director of Customer Services at The Guinness Partnership
Trafford Wilson - Executive Director of Customer Services, The Guinness Partnership
Kathryn O'Brien

Kathryn O’Brien

Customer Experience Director at TransPennine Express
Customer Experience Director at TransPennine Express
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