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Martyn Oakley

Martyn Oakley

Operations Director at Laithwaites
Martyn is the Operations Director at Laithwaites

Matt Gore

Chief Operating Officer at Pension Insurance Corporation
Matt has more than 25 years' Insurance Operations experience and includes Prudential amongst his previous employers.
Nigel Purveur

Nigel Purveur

Former Managing Director at Capita's Insurance Services Division
Nigel is Former Managing Director at Capita's Insurance Services Division.
Paul Harris

Paul Harris

Executive Director Customer Experience at Curo Group
Paul Harris is Executive Director Customer Experience at Curo Group
Peter Farrer

Peter Farrer

Chief Operating Officer at Scottish Water
Peter Farrer - Chief Operating Officer Scottish Water
Peter Sinden

Peter Sinden

Strategy and Transformation Director, at LV= GI,
Peter is General Insurance Executive Strategy Director at LV= GI
Phil McGilvray

Phil McGilvray

Managing Director Debt Services at TDX Group
Phil McGilvray is the Managing Director Debt Services at TDX Group
Sian Jones

Sian Jones

CEO at Xoserve
A strategy, transformation, technology and digital commerce executive, with a proven track record in large global B2C and B2B companies, Sian is currently CEO at Xoserve.
Trafford Wilson

Trafford Wilson

Executive Director of Customer Services at The Guinness Partnership
Trafford Wilson - Executive Director of Customer Services, The Guinness Partnership
David Roberts

David Roberts

Managing Director at Nu-Heat
Managing Director at Nu-Heat
Des Benjamin

Des Benjamin

President of The Institute of Customer Service
President of the Institute of Customer Service
Dr Peter Carter

Dr Peter Carter

Independant Healthcare Consultant
Independant Healthcare Consultant
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