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Kathryn O'Brien

Kathryn O’Brien

Customer Experience Director at Avanti West Coast

Customer Experience Director at Avanti West Coast

Mark Gait

Former Director at Virgin Media O2

Former Director of Customer Service of VM02

Martyn Oakley

Martyn Oakley

Operations Director at Laithwaites

Martyn is the Operations Director at Laithwaites

Nigel Purveur

Nigel Purveur

Former Managing Director at Capita's Insurance Services Division

Nigel is Former Managing Director at Capita's Insurance Services Division.

Paul Harris

Paul Harris

Formerly Executive Director Customer Experience at Curo Group

Paul was formerly the Executive Director, Customer Experience at Curo Group

Peter Farrer

Peter Farrer

Chief Operating Officer at Scottish Water

Peter Farrer - Chief Operating Officer Scottish Water

Peter Sinden

Peter Sinden

Former GI Strategy and Transformation Director, LV=

Peter is General Insurance Executive Strategy Director at LV= GI

Sian Jones

Sian Jones

CEO, Correla

A strategy, transformation, technology and digital commerce executive, with a proven track record in large global B2C and B2B companies, Sian is currently CEO at Xoserve.

Trafford Wilson

Trafford Wilson

Non Executive Director at Moat homes

Trafford Wilson is a Non Executive Director at Moat homes

Angela MacDonald

Angela MacDonald

Deputy Chief Executive and Second Permanent Secretary for HM Revenue & Customs

Director General of Customer Services at HMRC

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