Sian Jones
CEO, Correla
A strategy, transformation, technology and digital commerce executive, with a proven track record in large global B2C and B2B companies, Sian is currently CEO at Xoserve.
Trafford Wilson
Executive Director of Customer Services at The Guinness Partnership
Trafford Wilson - Executive Director of Customer Services, The Guinness Partnership
Kathryn O’Brien
Customer Experience Director at Avanti West Coast
Customer Experience Director at Avanti West Coast
David Roberts
Non Executive Chair, Norwegian Log Buildings
Non Executive Chair, Norwegian Log Buildings
Francesca Rea
Director of Customer Service & Service Delivery at NewDay
Director of Customer Service & Service Delivery at NewDay
Jamie McDonald
Executive Director of Customer Experience - Repairs & Maintenance, ForHousing
Executive Director of Customer Experience - Repairs & Maintenance at ForHousing
Jo Moran
Former Head of Transformation - Stores and Property at Marks & Spencer
Former Head of Transformation - Stores and Property at Marks & Spencer
Jo Upward
Director of Strategy and Development at Built by Levy UK
Director of Strategy and Development at Built by Levy UK