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Prior to the formation of Chime Housing in June 2026, Paul joined Watford Community Housing as Executive Director of Operations in April 2026. Previously, he was Chief Customer Officer for Curo, a housing association in the South-West of England.

Paul brings a wealth of experience in leading customer services, operational performance and stakeholder engagement.

Paul has also been VP Corporate Affairs for Acorn Group, an African property management company, Group Director Customer Experience at Unite Students Group, and held roles at the South West Regional Development Agency, Laing O’Rourke Group and Royal Mail.

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