Showing 1–12 of 46 results Sort by popularitySort by average ratingSort by latestSort by price: low to highSort by price: high to low DownloadBuilding the Service Nation: Changing Perceptions about the Profession of Customer Service £600.00DownloadA Connected World? Ensuring the right blend of people and technology for customer service £600.00DownloadCustomer Behaviours – Evolution or Watershed? £600.00DownloadWork with a Purpose – Building a shared vision of the future £600.00DownloadWho Do You Trust? Improving trust through customer service £600.00DownloadGreen Goes Mainstream? Customer service and the green agenda £500.00DownloadThe Procurement Partnership – Developing relationships to deliver excellent customer service though procurement £500.00DownloadAre You Connected? Recruiting, developing and retaining the skills for customer service excellence £500.00DownloadUpfront and Personal: Leveraging data to deliver a genuinely personalised omnichannel customer experience £500.00DownloadCustomer of the Future 2025 £500.00DownloadMaking it Count: customer satisfaction in the charity sector (2019) £500.00DownloadExperiences, Emotions and Ethics: Refreshing the customer priorities that underpin the UKCSI £500.001234