UKCSI: The state of customer satisfaction in the UK – January 2015Rated 0 out of 5 (be the first to review)£0.00The January 2015 UKCSI reveals a fourth consecutive fall in customer satisfaction. UK customers are now, on average, less satisfied with the service they receive than at any point since July 2010. Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard.You must have an account in order to download this item. Please Log in or Register Category: UKCSI State of the nation executive summaryShare Twitter Facebook LinkedIn Email Description Reviews (0) DescriptionGiven the clear links between customer service and business outcomes, the findings in this report should serve as a call to action for organisations across all sectors.The results have national implications as well. The ability of UK companies to compete successfully in international markets depends on the service skills, leadership and innovation they demonstrate, as does the ability of UK plc to attract inward-investment as a greatplace to do business. ReviewsThere are no reviews yet. Leave a customer review Cancel replyYou must be logged in to post a review.