skip to Main Content
Breakthrough Research Report Mockup on the Profession of Customer Service
On 24 March, we launched our Breakthrough Research on Building the Service Nation: Changing Perceptions about The Profession of Customer Service. Brian Weston, The Instituteā€™s Head of Research and Insight, shared an overview of the recent research results. We discussed the extent to which customer service is seen as a profession with defined skills, standards…
This content is only available to members.
Basket
Back To Top
Search