Anna Cook
MD of Service, Sky
Anna is a passionate customer champion and people leader, focused on transforming customer experiences using data, technology and brilliant people,…
Ant Middle
CEO, Ageas UK
Ant Middle is the Chief Executive Officer of Ageas UK and is a key member of the international Ageas Group…
Jo Causon
CEO, The Institute of Customer Service
Jo became the Instituteās CEO back in 2009. She has driven membership growth by 150 percent and established the UK…