academy

Webinar Recording

Introduction the Academy Webinar Recording

  • The Institute of Customer Service

In our Introduction the Academy webinar, our Director of Academy & Partnership, Stefan Parker, provided a full overview of the Academy’s training programmes, shared real-life case studies from member organisations, highlighted the key benefits members receive and hosted a Q&A…

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An Introduction to our Academy

  • The Institute of Customer Service

Join our interactive webinar to find out how our Academy can help enhance the service skills, confidence, and capabilities of your teams at all levels. We will give you an overview of our Academy offering, including our wide range of…

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