AI is fast evolving into an existential question for boardrooms. Improving staff productivity and making better use of company resources are undoubtedly critical to future-proofing a business model. And to be clear, I sympathise with business leaders. They now face…
Some of you may have seen that The Guardian recently reported on the growing number of pubs, bars, and theatres banning customers from using Meta spyglasses. While I understand there may be certain features and functionalities that make this type of tech useful…
The Times recently reported that Britain is now home to 80 billion-dollar start-ups, more than any country except the US and China. With 23 new unicorns created in the past year, this is Britain’s highest-ever total - a welcome sign of the…
It feels timely that, as I sit down to write this blog, we are in the middle of another heatwave here in the UK. We are not yet into July, but this is the second heatwave of the summer already,…
Periods of change at the top of any organisation generate noise and often a period of uncertainty – rarely more so than when the keys to Number 10 are changing hands. As the UK faces the prospect of its seventh…
Last week, an article in the Financial Times asked whether the UK is finally showing signs of a productivity rebound – or if the optimism is more hope than evidence. Amid the current hype, it can be tempting to read…
The operating environment for businesses today is characterised more than ever before by fragmentation, uncertainty, and polarisation, something I delve into in this month’s blog post. While some organisations and sectors are in growth mode, others are facing a battle for…
In every sector, and for several years now, rising customer expectations have been placing increasing pressure on all organisations to deliver a seamless experience. This is felt most sharply at peak times, when consumer demand is up, and when services…
We are navigating a period of considerable geopolitical and economic uncertainty - this much we know. The conflict in Iran, rising protectionism and supply chain disruption are exerting real pressure on UK businesses and households alike. Despite an optimistic start…
The Chancellor’s Spring Statement was trailed as providing very little new news and by some as being ‘’boring’’. From a new policy perspective, it is fair to say that what we heard this past Tuesday probably fits that description. While…