After what has been a whirlwind week for global dialogue and economic data at Davos, it is encouraging to be able to reflect on some positives. Against a backdrop of geopolitical uncertainty, Mark Carney’s address at the World Economic Forum…
If you can believe it, it’s already less than six weeks to the festive period. But please don’t panic – I’m not going to focus on Christmas just yet! Of course, it’s essential that organisations treat all their customers with…
There is never a good time for a business’s systems to go down, but outages at a major bank last week proved particularly unfortunate timing. With customers on the lookout for Black Friday deals ahead of the festive season – or just…