Our Vice-Presidents are long-standing supporters of The Institute. They act as critical friends by helping us strengthen our senior level representation across a wide range of sectors. They also contribute towards our campaigns and initiatives, helping raise the profile and influence of the Institute.
Here are some of the reasons why our Vice Presidents work with us, along with a video on the value they get from membership.
The Institute of Customer Service is the independent professional customer service body. We aim to set and uphold the standards to enable our customers to improve their business performance through service.
We deliver tangible benefits to individuals, organisations and stakeholders so that the UK is seen as the place to experience great service and a valued expert on the global stage.