Please see below a few examples of recent media coverage of The Institute. If you would like to discuss a piece with us or request a comment, please get in touch: media@icsmail.co.uk
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The Telegraph: Firms turn to ‘brand ambassadors’ despite satisfaction levels plummeting to a 14-year low
July 30, 2024
The Telegraph uses our latest UK Customer Satisfaction Index (UKCSI) as a benchmark when discussing…
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