Please see below a few examples of recent media coverage of The Institute. If you would like to discuss a piece with us or request a comment, please get in touch: media@icsmail.co.uk
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LBC Opinion: Don’t lose sight of the customer this election: put customer service at the heart of UK’s economic growth agenda
June 17, 2024
Our CEO, Jo Causon, penned an opinion piece for LBC, discussing the service agenda in…