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In July, we published the latest UK Customer Satisfaction Index, alongside the key findings we also made 8 recommendations for organisations to consider as they look forwards to the next 6 months.

On this webinar we review those recommendations in some further detail and demonstrate how Institute membership benefits can support you in taking action to support both your staff and your customers during this current crisis.

Download the presentation slides here

Wayne Philips

Managing Director This is the bio of Wayne, he is the administrator of the site.

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