UKCSI: The state of customer satisfaction in the UK – July 2010 Rated 0 out of 5 (be the first to review) £0.00 Based on a representative sample of 26,000 adults surveyed over the internet, the Institute of Customer Service presents the latest UK Customer Satisfaction Index (UKCSI) which is the National Measure of Customer Satisfaction for UK organisations. Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard. You must have an account in order to download this item. Please Log in or Register Category: UKCSI State of the nation executive summary Share Twitter Facebook LinkedIn Email Description Reviews (0) Description The UKCSI has maintained its level from January 2010, rising very slightly to 75.6. The Utilities sector, though still at the bottom of the table, has shown the most improvement since January; whilst at the other end of the scale both retail sectors have also seen improvements. Reviews There are no reviews yet. Leave a customer review Cancel replyYou must be logged in to post a review.