UKCSI: The state of customer satisfaction in the UK – July 2013 Rated 0 out of 5 (be the first to review) £0.00 UKCSI (UK Customer Satisfaction Index) is the national measure of customer satisfaction. It is based on an online survey of customers, geographically and demographically representative of the UK population. The July 2013 UKCSI includes over 30,000 responses from at least 9,000 individual customers. Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard. You must have an account in order to download this item. Please Log in or Register Category: UKCSI State of the nation executive summary Share Twitter Facebook LinkedIn Email Description Reviews (0) Description Customer service is central to the success of the UK economy. With around 75% of GDP generated from the service sector, the UK?s ability to deliver consistently excellent customer service influences not just domestic consumer behaviour, but also global economic competitiveness. The state of customer satisfaction in the UK is therefore an important indicator of economic health and business performance. Reviews There are no reviews yet. Leave a customer review Cancel replyYou must be logged in to post a review.