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UKCSI: The state of customer satisfaction in the UK – July 2017

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UK Customer Satisfaction Index (UKCSI) is a national measure of customer satisfaction. It measures over 30 measures of the customer experience in 13 sectors for over 200 organisations.

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Drawing its data from 43,500 individual customer experiences, the latest UKCSI provides you with a strategic overview of the UK as a whole.


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