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UKCSI Transport Sector – July 2021


Customer satisfaction in the Transport sector is 71.5 (out of 100), 0.1 points higher than in July 2020 and 1.6 points above its January 2021 level.

Transport is 5.9 points below the UK all-sector average and is the lowest rated of the 13 UKCSI sectors.

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Drawing its data from 6,000 individual customer experiences, the latest UKCSI Transport Sector Report provides you with a strategic overview of the sector’s performance in the UK as a whole and for individual organisations within the sector.

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