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Using customer analytics dashboards to gather real time customer data

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The advantages of using customer analytics dashboards to gather real time customer data, and how organisations should start using them. Al Bandali of Customer Service Measurement Limited outlines the advantages of using customer analytics dashboards to gather real time customer data, and how organisations should start using them.

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Al Bandali of Customer Service Measurement Limited outlines the advantages of using customer analytics dashboards to gather real time customer data, and how organisations should start using them.

For many companies, the economic outlook for 2011 is somewhat of an uncertain one.

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