Our 'Talk of the Month' videos bring you exclusive insights from the industry’s leading voices, featuring a different speaker from our Annual Conference 2025 each month and available to members only for a limited time. Listen to Greg Reed, CEO…
Extract from Customer Focus Magazine: Issue 29 (May/June 2020) As those who regularly attend our Annual Conference will all know, this special get together of members, plus those of the wider service industry, is a fantastic opportunity to meet new…
View our Annual Conference 2019 speakers' presentations here.
View our Annual Conference 2019 speakers' presentations here.