UKCSI July 2021 Webinar Launch
Watch the UKCSI webinar launch below ?. The Institute's Head of Research and Insight, Brian Weston, and CEO, Jo Causon, take us through the July 2021 UKCSI results. In this…
Congratulations: you’re in the UKCSI Top 50!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Congratulations: you’re in the UKCSI Top 25!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Congratulations: you’re in the UKCSI Top 15!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Congratulations: you’re in the best in the UK!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Congratulations: you’re the best in your sector!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Congratulations: you’re in the UKCSI Top 10!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Congratulations: you’re in the UKCSI Top 5!
Congratulations on this fantastic achievement! ? Scroll down to download your UKCSI logo and social media card. Should you wish to highlight your excellent customer satisfaction results in a press…
Saving the customer experience – Interview with Cosmos
Extract from Customer Focus Magazine: Issue 30 (Sept 2020) Like many in the holiday sector, Cosmos – one of the UK’s oldest tour operators – saw its plans for 2020…
Looking to be Legendary – Interview with Nationwide
Extract from Customer Focus Magazine: Issue 32 (May 2021) Joe Garner, chief executive of Nationwide Building Society, doesn’t just want to provide great service; for him, nothing short of being…