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“Well worth attending for hearing from inspirational speakers and creating thought provoking ideas to bring into your role and company.”

Hannah Chapple, Customer Experience Director, Berkeley Homes

“Don’t question it just go, as it’s a valuable day of learning and networking. Some great speakers that have a passion for service and see it as a vocation not just a job.”

Carolyn Wilkinson, Senior Manager, Customer Experience, NewDay

“Definitely attend as it is a great opportunity to network, hear from different sectors/industries and different people will take different things away from it.”

Scott Duncan, Head of Client Services, Insights L&D

“It is a great opportunity to meet like-minded individuals across a variety of sectors, gain insight and grab ideas for your own organisation.”

Karma Harvey, Head of Customer Strategy and Insights, The Coal Authority

“It is a fantastic event and well worth attending – I left feeling energised and motivated. Great opportunity to meet like-minded professionals who are passionate about service and who all have valuable insight to share with their peers.”

Danielle Sones, Managing Director, ABa Quality Monitoring

“This year’s event was a standout one for me because of the calibre of speakers and topics covered, I’d recommend attending next year’s.”

Anna Roberts, Customer Experience Manager, Wessex Water Services

“The quality of the speakers was outstanding – a real privilege to hear them speak and benefit from their experiences. This is by far the highest quality event that I have ever attended.”

Lindsay Born, Head of Centre Management, Cambridge University Press and Assessment

“Overall excellent calibre of speakers and conversation.”

Anna Roberts, Customer Experience Manager, Wessex Water Services

 

“The speakers were brilliantly selected, all delivered great insight from their experience. I have not been so impressed with an event for a long time.”

Karen Howard, Managing Director, The Retail Bulletin

“Inspiring speakers reminding me of the bigger picture and to think outside the box.”

– Emma Bisson, Finance Customer Response Section Manager, Specsavers
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