May 21 2024
Building High Performing Teams – Recruitment & Retention (21 May 2024) Virtual Event
Online
Academy Training
May 2024
June 2024
Jun 07 2024
Customer Metrics (7 Jun 2024) Virtual Event
Online
Jun 20 2024
Handling Complaints Effectively (20 Jun 24) Virtual Event
Online
July 2024
Jul 08 2024
Customer Service Root Cause Analysis (8 Jul 2024) Virtual Event
Online
September 2024
Sep 10 2024
Handling Challenging Customer Interactions (10 Sep 2024) Virtual Event
Online
Sep 24 2024
Customer Journey Mapping (24 Sep 2024) – Physical Workshop
London
October 2024
Oct 25 2024
Building High Performing Teams – Recruitment & Retention (25 Oct 2024) Virtual Event
Online
November 2024
Nov 04 2024
Handling Complaints Effectively (4 Nov 24) Virtual Event
Online
December 2024
Dec 10 2024
Introduction to Vulnerable Customers (10 Dec 2024) Virtual Event
Online
February 2025
Feb 06 2025
Handling Challenging Customer Interactions (6 Feb 2025) – Physical Workshop
Birmingham
Feb 27 2025
Customer Service Root Cause Analysis (27 Feb 2025) Virtual Event
Online
March 2025
Mar 11 2025
Customer Journey Mapping (11 Mar 2025) – Physical Workshop
Manchester
No event found!