Webinar: Head to Head with Gerry McGarry (Berry) ⋆ Institute of Customer Service

July 30, 2021
The Institute of Customer Service
Head to Head Interview

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Gerry McGarry, Sales and Marketing Director, Berry.

Watch Gerry and Jo discuss the current challenges in supply chain, managing customer expectations and how The Institute helped them shape Berry’s service culture.