Whatever your organisation does, you can gain a huge advantage by keeping the needs of your customers at the forefront. We guide you to prioritise customer outcomes, gain insights into your customer base, and determine where to allocate resources for maximum impact on your service offering.
By becoming an Organisational Member, you will gain access to numerous member benefits, including:
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For our January 2024 UKCSI, we will be hosting a special version of our launch webinar, open to members and non-members alike. The webinar will cover the same elements as our member-exclusive launch webinar on 23 January 2024.
We will share the highlights and analysis of the current state of customer satisfaction in the UK, guide you through the latest findings and identify where organisations need to focus to improve customer satisfaction and business performance.