Alison Jones is Group Managing Director for the UK and Senior Vice President for PSA Groupe, which comprises Peugeot, Citroen, DS and Vauxhall. With a strong sense of direction, the PSA Groupe has consistently delivered on its shareholder and customer commitments. The UK team are a significant contributor to the global Push to Pass strategic plan.
Prior to this Alison was Managing Director of Volkswagen UK, the most senior Volkswagen brand position in the UK, having worked her way up through the organisation over 21 years. Alison has developed a deep understanding of the automotive industry, retailer networks, customers and performance growth through a variety of roles within Volkswagen’s Aftersales, Customer Services, Retail Sales Operations and Finance operations. Alison held a variety a roles within the broader Volkswagen Group including: Group Aftersales and Customer Quality Director, including CRM, Customer Data, Technical and Customer Services, and UK Trade Parts and Paint & Body Operations; Sales Director for Audi UK including managing the brand’s 115 network partners and their performance, as well as being project lead on ‘Audi City’ the first virtual car showroom in the world; and Head of Group Customer Services for five brands, where she drove a positive turnaround of the Customer Service Centre across both customer and Retailer-facing services.
Alison is married to Nic and has three children. When she does get away from work, Alison walks and they enjoy holidaying as a family.