Service goes social: From customer service to social intelligenceRated 0 out of 5 (be the first to review)£250.00From customer service to social intelligence Service goes social: From customer service to social intelligence quantity Download Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard. Category: Breakthrough ResearchShare Twitter Facebook LinkedIn Email Description Reviews (0) DescriptionThe impact of social media on the way organisations build relationships with their customers. It outlines how customers are using social media to interact with organisations, the drivers for delivering service through social media and identifies six key areas organisations need to address to build successful social media strategies. ReviewsThere are no reviews yet. Leave a customer review Cancel replyYou must be logged in to post a review.