Service goes social: From customer service to social intelligence Rated 0 out of 5 (be the first to review) £500.00 From customer service to social intelligence Service goes social: From customer service to social intelligence quantity Download Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard. Category: Breakthrough Research Share Twitter Facebook LinkedIn Email Description Reviews (0) Description The impact of social media on the way organisations build relationships with their customers. It outlines how customers are using social media to interact with organisations, the drivers for delivering service through social media and identifies six key areas organisations need to address to build successful social media strategies. Reviews There are no reviews yet. Leave a customer review Cancel replyYou must be logged in to post a review.