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Supporting Performance Improvement in Service Organisations (2009)

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This paper (submitted by eg Solutions) gives an overview of approaches that can be used including Lean, Six Sigma and Operational Intelligence. © eg solutions plc – 2009.

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Service organisations are continually looking at ways to improve performance.

eg solutions plc have contributed this paper which gives an overview of approaches that can be used including Lean, Six Sigma and Operational Intelligence.

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