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e-Learning for Customer Service: Achieving participant buy-in (2008)

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Paper that discusses e-learning and how it can be successfully implemented. Written by Stephanie Edwards of Customer 1st International, a UK-based company specialising in learning resources and consultancy that help organisations achieve world class service excellence. Written by Stephanie Edwards is Director of Customer 1 st International.

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Paper that discusses e-learning and how it can be successfully implemented. Written by Stephanie Edwards of Customer 1st International.

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